Prevention and Management of Aggression and Violence (PMAV)

Description

Prevention and Management of Aggression and Violence (PMAV) training course focuses on early intervention techniques and non- physical methods for preventing or managing disruptive and aggressive behaviour.

The aim of this course is to provide participants with the knowledge, confidence and skill to recognise the early indicators that precede aggressive behaviour and the ability to assess and de-escalate a situation before it becomes violent. The course will also cover the principles of personal safety techniques to avoid injury if an incident becomes physical.

• Theory of aggression and violence in the workplace
• Ethical & Legal requirements associated with aggression and violence
• Strategies to avoid occurrences of aggression and violence
• Recognition, assessment and management of escalating situations.
• Assault cycle
• Case studies relating to the identification of triggers and the assault cycle
• Verbal and non-verbal de-escalation skills
• Physical and psychological risks involved in physical interventions
• Safe practice in lone working and working alone
• Personal safety in providing physical care
• Risks associated with the use of physical interventions
• Demonstration & practicals:
• Defence from: Kicks, slaps & punches
• Breakaway from: clothing, wrists, hair, body or bite

Delivery

• Powerpoint presentation
• Videos
• Case studies
• Discussions
• Practical demonstrations & assessment
• Theory assessment

This course is based on the HSE’s  Policy on the Prevention and Management of Work- Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commissions’ Code of Practice on the use of Physical Restraint.